HANSA PRIVACY POLICY

EFFECTIVE DATE

Effective 1.09.19 Hansa Products Ltd has updated its Privacy Policy.

INTRODUCTION

Hansa Products Ltd manufactures chippers, shredders & distributes stump grinders. By visiting a Hansa Products website or a website of one of its subsidiaries or affiliates (“site” or “sites”) or sharing any information with us, you agree to be bound by this Privacy Policy.

SCOPE AND CONSENT

This Privacy Policy describes how we collect, use, disclosure, retain and protect your personal information. It applies to any Hansa Products site regardless of how you access or use them, including mobile devices. You should read it to learn how Hansa Products will process and protect your personal information. By using any of our sites where this Privacy Policy is displayed or referenced, you expressly consent to the terms of this Privacy Policy.

PERSONAL INFORMATION

Throughout this Privacy Policy, we use the term “personal information” to describe information that identifies a specific person or from which a specific person is reasonably identifiable, such as full name, email address or mailing address. We do not consider personal information to include: information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person, or information that merely identifies a computer or browser, or an ID number assigned to an anonymous person.

CHANGES TO THIS NOTICE

We may amend this Privacy Policy at any time by posting the amended terms on this site. Any such amendment shall take effect when such amendment is posted on the site, and from then on will govern the relationship between you and us in respect of your use of the Website.

COLLECTION

We collect different types of information in order to provide you with products and services, the use of and access to our sites, and to help us personalise and improve your experience on the sites. This includes information we collect automatically (such as device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, standard web log information, and anonymous information collected through our use cookies and web beacons) and information you give us (such as information you enter on our sites or you provide to us in context of using our sites).

WHY WE COLLECT INFORMATION

We and our affiliates may collect and use the information we collect for any internal purpose and to provide that information to our business partners and vendors to be used by them for related purposes. For example, we may use this data to monitor our sites and collect aggregate data for marketing purposes and for other future uses, or to determine the most appropriate information to send to those who request it. You may choose voluntarily to give us personally identifiable information, such as your name, address, phone number, email address, or other information about yourself. In addition, we may collect non-personal information automatically as you navigate our sites. This information may include (but may not be limited to): location data, IP address, device data such as mobile identifiers, carrier network information, the mobile website or mobile app used, and cookie or pixel tag data. Certain forms on our sites may also request contact and profile information, such as user name, email address, website, phone number, or company information. Completion of these forms is entirely voluntary but may be required in order to request certain products or services from Hansa Products. Job applications and resume submissions on our sites are used to screen candidates and contact them for interviews. Hansa Products may also use our sites to periodically survey our Clients for purposes of improving the quality of our service and customer satisfaction. Client participation is completely voluntary, and any information we collect from you as part of our surveys will be treated with the same respect as any other information gathered in accordance with this Privacy Policy.

HOW WE COLLECT IT

We collect personal information through forms you complete (including surveys), documents you provide to us, when you make contact with us by email, phone or other means. Our sites also use web beacons and other technologies to collect information when you access our websites, and we may store that information in “cookies”. We only obtain personally identifying information if it is supplied voluntarily. If you have chosen to receive marketing messages from us about our products and services, we may use information from our log files, cookies, or web beacons to help us make those communications more useful or interesting to you. We may periodically track the open-rates and click behavior of our emails and other messages and advertisements to help us identify which portions of our advertisements are most popular and effective with our customers.
If you apply for credit with us, we may collect personal information relating to your creditworthiness from credit reporting agencies.

HOW WE USE COOKIES AND OTHER TECHNOLOGIES

When you access our sites, we and our affiliates, business partners and vendors may place small data files on your computer or other device. We use these data files, commonly known as “Cookies” to help us identify you as a site visitor or Client, customise our content and enhance your site experience. These third parties may also use a technology called “Tags” or “Web Beacons”. Similar in function to Cookies, Web Beacons allow us to understand the movements of visitors to our sites. The tracking technologies on our sites do not collect personal information. We use this information to analyze trends, to administer our sites, to track users’ movements around the sites, and to gather demographic information about our user base as a whole. Hansa Products has no access to or control over third party cookies or tracking technologies, but does not provide personal information through the use of web beacons and cookies to these parties. You should note that although most browsers are initially set up to accept cookies, you may be able to change your browser settings to cause your browser to refuse first party or third party cookies or to indicate when a third party cookie is being sent. However, disabling or limiting cookies may cause certain features of this site to not function properly. Check your browser’s “Help” files or other similar resources to learn more about handling cookies on your browser.

DO NOT TRACK

Because there is currently no industry or legal standard for recognising or honoring Do Not Track (DNT) signals from your browser, we do not currently respond to DNT signals. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

USE

We use the information we gather to help us improve our services to offer the best user experience possible, to communicate with our Clients, or for other internal purposes and to generally operate the website and our business. You agree that we may use your personal information as follows: To provide you with goods and services; To determine your creditworthiness in respect of an application for credit; To report information about our dealings with you to credit reporting services; To deliver information specific to your interests; To create a profile detailing your service preferences so that we can best serve you; To save you from having to re-enter your password each time you visit our site; To better analyze our site traffic patterns so that we can bolster our web offering and improve our products and services; To respond to your questions or to provide you with the information you have requested.
Any non-personally identifiable material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments, or other communication you transmit or post to our sites in any manner will be considered non-confidential and non-proprietary “User Communications.” Hansa Products and each of our affiliates may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes.

RETENTION

We retain your personal information as long as it is necessary and relevant for our operations. In addition, we retain personal information from closed accounts to: comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, and take other actions permitted by law.

CHOICE

You have a choice about how we use your personal information to communicate with you, send you marketing information, and provide you with customised and relevant advertising.

MARKETING

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalise our services or content. You may opt-out of the marketing messages we send at any time by utilizing the unsubscribe information provided in such message or by contacting us at info@hansaproducts.co.nz. If you choose to unsubscribe from emails, please click unsubscribe in the applicable email message. Rarely, we may need to contact you regarding non-promotional purposes. You cannot opt out of these operational emails.

DISCLOSURE

As stated above, we and our affiliates may collect and use the information we collect from you for any internal purpose and provide that information to our business partners and vendors to be used by them for such related purposes. We may also disclose personal information to respond to legal requirements, enforce our policies, respond to claims that user or Client content violates the rights of others, or protect anyone’s rights, property, or safety. Such information will be disclosed in accordance with this Privacy Policy and applicable laws and regulations. As stated above, we never disclose your personal information to unaffiliated third parties for their marketing purposes without your explicit consent.

WE MAY ALSO SHARE YOUR PERSONAL INFORMATION WITH:

• Hansa Products distributors to provide joint content and services (such as registration, transactions, and customer support), to share information with other companies in our corporate group (including those in New Zealand and Australia) for those purposes and the purpose of marketing other products and services that may be relevant to your business, to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or data security breaches, and to guide decisions about products, services, and communications.
• Service providers under contract who help with parts of our business operations. Our contracts dictate that these service providers only use information in connection with the services they perform for us and not for their own benefit.
• Law enforcement, government officials, or other third parties when we believe the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our agreements.
• Companies that we plan to merge with or may be acquired by.
• If you use a bulletin board, chat room, blog, or other public forum function on our sites, you should be aware that any personal information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.

SECURITY

We store and process your personal information on our computers in New Zealand, Australia and elsewhere in the world where our facilities are located. We protect your information using reasonable technical and administrative security measures in an effort to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. You acknowledge and agree that our security measures are not a guarantee of security and that we are not responsible for loss or misuse of your personal information.

IMPORTANT INFORMATION:

CHILDREN’S PRIVACY

The Hansa Products sites are general audience websites and are not intended for children under the age of 13. We do not knowingly collect personal information via our sites from users in this age group. If we discover we have inadvertently gathered any personal information from this age group, appropriate steps will be taken to delete it.

THIRD PARTIES

This Privacy Policy only applies to information received or collected by Hansa. We do not control the privacy practices of third parties. Consumers who click on a link or advertisement, visit a third-party site, or interact with third-party content are subject to the privacy policies of those third parties, where applicable.

ACCESS TO INFORMATION

If you have provided us with your personal information and wish to update, correct, or delete it, you may have the ability to do so by contacting us as indicated below. We will attempt to respond to any access requests within 30 days. If your personal information was provided to us by one of our clients and you wish to update, correct or delete it, please contact that company directly.

QUESTIONS OR COMPLAINTS

Questions regarding this Privacy Policy should be directed to Hansa Products by regular mail to the attention of:

The Manager P.O. Box 10323 Te Rapa Hamilton New Zealand 3214

info@hansaproducts.co.nz