Datenschutz

HANSA PRODUCTS Website Privacy Policy

EFFECTIVE DATE
Effective September 2020 Hansa Products Ltd has updated its Privacy Policy.

INTRODUCTION
The Hansa Products Europe GmbH ("HANSA PRODUCTS", "we", "us" or "our") respects your right to privacy. This Privacy Policy is designed to explain how we collect, use, and disclose information in connection with our websites at www.hansaproducts.com ("website")and email messages that link to this Privacy Policy (collectively, including the websites and email messages, the “services”). By using the Services, you agree to the terms and conditions of this Privacy Policy.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

RESPONSIBILITY
Responsible legal person is:
Hansa Products Europe GmbH
Am Bergmoos 2
85414 Kirchdorf a.d. Amper

WHAT PERSONAL INFORMATION DOES HANSA COLLECT AND WHY?
The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily
Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register your product with us, to subscribe to marketing communications from us, and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

For example, when you register your product, you sign up to receive a newsletter, or contact us through our online contact form, we collect information from you such as:

Name
Address(es)
Telephone number
Email address
Product information (model, serial number, date of purchase)
Feedback and reviews of our products

Information that We collect automatically from Your use of the Services
We and our third-party service providers may collect information from you as you use our Services, including:

Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (e.g. Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to help our Services function properly.

Using cookies: A cookie is a small data file stored by your web browser on your computer. Session cookies are erased when the user closes the web browser or browser tab. Persistent cookies remain on your hard drive until they expire or are deleted. Some cookies are necessary for our website’s functionality.

When you first visit our website, we ask for your individual consent to the use of certain categories of cookies used by third parties. If you do not want any information collected through the use of cookies and similar technologies, there is an additional simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services. For example, we may not be able to recognize your computer, and you may need to log in every time you visit.

We use the following cookies on our website:

Name	Type and Purpose	Duration of Storage
Ip_location	Cookie stores the 2 letter country code of the user based on their IP address e.g. "nz", "uk" etc.	Expires at the end of the users session (i.e. when they close the tab / browser)
pll_language	Cookie this stores the 2 letter language code showing which language version of the site they are using e.g. "nz", "gb", etc. This cookie expires after 1 year.	Expires after 1 Year
wmc_current_currency	Cookie this is set by Woocommerce and appears to store the 3 letter currency code e.g. NZD, which prices should be displayed in. This cookie expires after 1 day.	Expires after 1 Day
wmx_current_currency_old	Again, this Cookie is set by Woocommerce and relates to currency information. This cookie expires after 1 day.	Expires after 1 Day
Cookie_notice_accepted	Cookie stores a yes/no value relating to whether the user has accepted the cookie policy. The cookie expires after 1 month and is used to determine whether or not GoogleTagManager is loaded for that user (see below).	Expires after one month

Using pixel tags and other similar technologies: We also use pixel tags (also known as web beacons and clear GIFs) – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our website. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. Some of our third-party vendors may also use cookies or other online tools including pixel tags on our website. Pixels and cookies may also collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services. Most devices allow you to turn off location services from the device itself. Please check the instructions that come with your device to do so, if desired. If you turn off location services, we may not be able to provide you with a personalized user experience.

We also contract with third-party advertising companies to serve ads on our behalf across the internet. To do this, they will collect information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements. These targeted advertisements may appear on other sites that you visit. This information is collected using a cookie or pixel tag – industry standard technology used by most websites.

IP Address: Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified, automatically shortened and logged in our server log files whenever a user accesses the Services, along with the time of the visit and the pages that were visited. Collecting IP addresses is standard practices and is done automatically by many websites, applications and other services. We only use shortened IP addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Services. We may also derive your approximate location from your IP address.

By aggregating information: We may combine personal information with information about your online and in-store transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources, such as joint marketing partners, public databases, publicly available pages on social media platforms and other third parties. We use this information for market research purposes and to improve the quality of the Services we offer.

Through Mobil devices: When you use our websites, mobile apps and other services, we may use automated technology to collect information indicating the physical location of your device, such as GPS data, cell phone tower data, Wi-Fi signals, or your device’s IP address. We may use your device’s physical location to provide you with personalized location-based services and content, such as by helping you locate our stores or showing or sending you information pertaining to products or offers that are relevant to your location. You may be permitted to allow or deny such uses through your mobile device. Please check the instructions that come with your device to do so, if desired. If you turn off location services, we may not be able to provide you with a personalized user experience.

SOCIAL MEDIA PLUG-INS
Our services use plug-ins of social networks ("plugins"). If you use a service that includes plug-ins, information can be transferred directly from your device to the social network provider. We have no influence on the data collected by the plugin. If you are logged in to the social network, a connection can be established between your user account and the use of our service. If you interact with the plugins, for example by clicking on "Like", "Follow" or "Share" or by writing a comment, this information may automatically appear in your profile on the social network. Even if you are not logged in, the plugins may still send your IP address to social networking providers.

When you connect to a social network service on a device that is also used by other people, these other users may be able to see information that is stored or displayed in connection with your profile on the Social Network Service page.

For more information about the social networking providers whose plugins are used in our services ("providers"), see below:

Facebook
Controller: Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, 2 Dublin, Ireland ("Facebook"). For more information, see Facebook's data usage guidelines at https://www.facebook.com/about/privacy/

LinkedIn
Controller: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). For more information see LinkedIn's privacy guidelines at https://www.linkedin.com/legal/privacy-policy

Instagram
Controller: Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). For more information see Instagram's privacy policies at https://help.instagram.com/155833707900388

We use Web Analytics
In order to constantly improve and optimize our offer we make use of so-called tracking technologies. To this end we make use of the services of Google Analytics.
Google Analytics is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics makes use of “cookies”, i.e. text files that are stored on your computer and enable an analysis to be made of our offer by Google.

By using these websites you declare that you consent to the processing of the data collected on you by Google and the previously described manner of data processing, as well as the described purpose.

You can prevent the storage of the cookies by adjusting your browser-software settings appropriately. In this case, however, we draw your attention to the fact that you may not then be fully able to use all of the functions of these websites. You can also prevent the acquisition by Google of the data generated by the cookie and relating to your use of the website as well as its processing by Google in that you download and install the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Information that we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

WHO DOES HANSA SHARE MY PERSONAL INFORMATION WITH?
We may disclose your personal information to the following categories of recipients:

to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
The current group Companies are the following: Hansa Products Europe GmbH, Am Bergmoos 2, 85414 Kirchdorf an der Amper (Germany); Hansa Products Pty (Australia), Unit 1 6 Gravel Pit Rd, Darra, QLD 4076; Hansa Products Limited, 57 Te Kowhai Road East, Northgate, Hamilton 3200 (New Zealand).

to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;

to any other person with your consent to the disclosure.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION (EEA VISITORS ONLY)
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us via info@hansaproducts.co.nz

INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our Website servers are located in New Zealand and our group companies and third party service providers and partners operate Europe and Australia. This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. Data transfers to New Zealand are covered by an Adequacy Decision of the European Commission, according to which a similar level of data protection is guaranteed there as within the EU. For transfers of personal information between other of our group companies, we implemented the European Commission’s Standard Contractual Clauses, which require all group companies to protect personal information they process from the EEA in accordance with European Union data protection law.

DATA RETENTION
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

YOUR DATA PROTECTION RIGHTS
You have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us via info@hansaproducts.co.nz

In addition, if you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below https://www.hansaproducts.com/gb/contact-uk/enquiry/.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “How to contact us” heading below https://www.hansaproducts.com/gb/contact-uk/enquiry/.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

HOW TO CONTACT US
If you have any questions or concerns about our use of your personal information, please contact us using the following details: info@hansaproducts.co.nz